Frequently Asked Questions

This is a 100% flexible and customizable tour experience. There are no fixed itineraries, you are in full control.

You can explore destinations, activities, and travel routes on our website, then build your own itinerary based on your interests, time, and budget.

Yes, every destination comes with complete information, including highlights, travel time, things to do, and tips, so you can make informed decisions.

Yes, you can combine destinations like Ella, Nuwara Eliya, Mirissa, and more in a single customized itinerary.

Yes, we can suggest the best route and experiences based on your preferences while still giving you full control.

Sri Lanka is a year-round destination, but weather varies by region due to monsoons. The south and west coasts are best from December to April, while the east coast is best from May to September.

A well-balanced trip usually takes 7 to 12 days to cover key highlights like Sigiriya, Kandy, and the coast beaches. Shorter trips can focus on specific regions.

Yes, all tours include a private, comfortable vehicle with an experienced driver.

Every day adds 120 km to a shared trip total, so a 10-day trip includes 1,200 km. It is pooled across the whole route, not capped each day, so a short day leaves room for a longer drive later. If the full route runs over the total, a small per-km surcharge applies and you always see it before you book.

This is a fully private tour. You travel with your own group in a private vehicle with a dedicated driver, no strangers, no shared schedules.

Yes, all our drivers speak English and are happy to share informal local knowledge, recommend stops, and assist throughout the journey.

Once you finalize your itinerary, you can confirm your booking through our website or contact us directly.

Full payment is made on arrival, in cash or by bank transfer. We don't take online payments or deposits.

Since we don't charge anything before your arrival, you can cancel your trip at any time, there are no cancellation fees or refund processes to worry about. We only ask that you let us know as early as possible so we can inform your assigned driver and avoid any inconvenience on their end.

Yes, you have full freedom to choose your hotels.

Tickets are usually not included, giving you the freedom to decide what you want to visit.

Yes, we provide reliable transfers to and from Bandaranaike International Airport.

Yes, we provide 24/7 support throughout your journey.

Yes, even with full flexibility, we guide you at every step to ensure a smooth and safe experience.

Yes, Sri Lanka is generally safe for travelers. Tourist areas are welcoming and friendly. As with any destination, it's best to follow basic precautions like keeping valuables secure and using trusted transport.

Yes, Sri Lanka is widely considered safe for solo and female travellers. Locals are friendly and helpful, and tourist areas are well-patrolled. As anywhere, basic precautions, modest dress at religious sites, avoiding isolated areas after dark, and using trusted transport, make for a smooth experience.

Yes, our flexible planning works well for families and older travellers. You control the pace, daily distance, and choice of activities, so trips can be relaxed with shorter drives, gentler sightseeing, and family-friendly stays.

Yes, we strongly recommend arranging your own comprehensive travel and medical insurance before you arrive. We don't provide travel, medical, or personal-accident insurance, so having your own cover gives you peace of mind throughout the trip.

Yes, most travellers need an ETA (Electronic Travel Authorization) to enter Sri Lanka. You can apply online before arrival through the official ETA portal, it usually takes a few minutes and is valid for 30 days with double entry. Citizens of a few countries enjoy visa-free entry; check the official site for the latest list.

No vaccinations are mandatory for most travellers, but routine vaccines (Hepatitis A, Typhoid, Tetanus) are recommended. If you're arriving from a country with risk of yellow fever, a vaccination certificate is required. We recommend consulting your doctor before travel.

Most places use the local currency, the Sri Lankan Rupee (LKR). Foreign currencies are generally not accepted in shops or restaurants, except in some hotels and tourist-related businesses. Credit and debit cards are widely accepted in cities, hotels, larger restaurants, and supermarkets, but cash is recommended for small shops, local restaurants, and rural areas. You can easily exchange foreign currency at the airport upon arrival, as well as at licensed exchange counters and banks throughout the country. ATMs are widely available and most accept international cards, allowing you to withdraw Sri Lankan Rupees conveniently during your trip.

Tipping is appreciated but not mandatory. In restaurants, a 5 to 10% tip is common if service is not already included. Drivers and guides are usually tipped based on satisfaction.

Yes, tourist SIM cards are available at the airport and in cities from providers like Dialog Axiata and Mobitel. They are affordable and offer good coverage across most tourist areas.

Yes, Wi-Fi is widely available at hotels, cafés, and restaurants across most tourist areas. Speeds are generally good in cities and main towns; rural and hill-country areas may have slower or limited connections.

Yes, Sri Lanka offers a wide variety of food options. Vegetarian, vegan, and halal meals are widely available, and restaurants are generally flexible with dietary needs.

Light, breathable clothing is ideal due to Sri Lanka's tropical climate. Comfortable walking shoes, sunscreen, sunglasses, and a hat are highly recommended for sightseeing and outdoor activities. When visiting religious and cultural sites such as the Temple of the Sacred Tooth Relic, modest clothing covering the shoulders and knees is required. Many religious sites also provide shawls or wraps at the entrance, but carrying your own light scarf can be more convenient.

Sri Lanka uses Type D, M, and G plugs with 230V/50Hz electricity. A universal travel adapter is recommended, and many hotels also provide adapters on request.